Regd broker connection IIFL - Customer Support

My first day and I find that no trade is going thru even after logging all details needed for IIFL which is my broker. The connection keeps breaking. Also, only one strategy seems to connect for a short period and if I try another strategy, the first one breaks off. In any case, the first one had not moved forward a bit either - was simply showing connected for the short time before breaking off…Wonder why?? Please help.

Thanks for the prompt help from the customer service; the issue is resolved. Much appreciated.