Customer service

What’s the turn around time to resolve a issue and also let me know the tat to reply to a mail sent to customer support.

Hi Sir, our support team is constantly in contact with you over the phone, if you still have any doubts then please contact us on +918069230300

It’s not constantly ,they call once in blue moon.and even during that time my query is not resolved. By the time your customer service team contacts me again I am having n more issues that’s how fast your cusomer service is

I can easily contact you over the phone, but that’s not what I want, I want to get my queries resolved here so that other subscribers shud also know the things to be taken care before subscribing.

While replying to a query please stick to the question why are u evading the question stating well discuss over the phone.

Do you even care to reply and resolve

Subject: Urgent: Unresponsiveness to Previous Communications

Dear Algo bulls

I hope this email finds you well. I am writing to express my concern and disappointment regarding the lack of response to my previous emails.

Over the past 2 months , I have reached out to your team on multiple occasions regarding the irregularities in the data being reported . Despite my efforts to communicate and seek assistance, I have not received any acknowledgement or response from your end.

As a valued client of your algorithm services, I have come to expect a certain level of professionalism and timely communication. The unresponsiveness I have encountered contradicts the high standards that your company is known for.

I understand that unforeseen circumstances or technical issues may arise, causing delays in communication. However, the prolonged lack of response has begun to affect my faith in your services.

I kindly request that you prioritize addressing this issue and provide a clear explanation for the lack of communication. Additionally, I would appreciate it if you could provide an estimated timeline for when I can expect a response to my previous inquiries.

Please consider this email as an urgent appeal to rectify the situation and restore our communication lines. Your prompt attention to this matter is essential, and I look forward to your swift response.